We collect information you provide directly to us, including your name, email address, phone number, shipping and billing address, and any details you share when contacting our support team.

When you place an order, we also collect order details such as the products purchased, size and colour selections, order value, and payment status.

We automatically collect certain technical information as you browse, such as your IP address, browser type, device information, and pages visited, to help us improve your shopping experience.

We use cookies to keep you signed in, remember items in your cart, and understand how visitors use our website. Some cookies are essential for the website to function correctly (such as maintaining your session and cart), while others help us with analytics and marketing.

We may use tools such as Google Analytics and Meta (Facebook) Pixel to understand website traffic and measure the performance of our marketing. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.

All payments on our website are processed securely through Razorpay, a PCI-DSS compliant payment gateway. We do not store your card, UPI, or net banking details on our own servers at any point — this information is handled entirely by Razorpay under its own security standards.

We only receive confirmation of whether your payment was successful, along with a payment reference ID, which we use to process and track your order.

The order and shipping details you provide are used solely to process, fulfil, and deliver your order, to communicate updates about its status, and to handle any post-purchase queries or defect claims.

We do not sell your personal or order information to third parties. We may share necessary details (such as your name, address, and phone number) with our courier and logistics partners solely to deliver your order.

We take reasonable technical and organisational measures to protect your personal information, including encrypted transmission of data (HTTPS) and access controls that limit who within our team can view your information.

We work with trusted, secure cloud hosting and database providers to store your information, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us. You can unsubscribe from marketing emails at any time using the link in those emails, without affecting order-related communication.

• Right to access the personal data we hold about you.
• Right to request correction of inaccurate information.
• Right to request deletion of your data, subject to legal or accounting record-keeping requirements.
• Right to opt out of marketing communications at any time.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your information, contact us at saisaajcollection@gmail.com or call/WhatsApp us at +91 9289581728.